Privacy Policy
Last updated: September 12, 2026
Overview
Ringline provides AI receptionist services that answer phone calls and reply to text and web chat on behalf of your business. This policy explains what we collect and how we use it.
Information we collect
Account details you provide (name, business name, email, phone). Call transcripts, chat histories, and booking data generated while the receptionist handles your customers. Usage and diagnostic data to keep the service reliable.
How we use it
To answer calls and messages, book appointments, integrate with your calendar and CRM, improve call quality, and provide support. We never sell your data.
Call and message data
Transcripts and summaries are stored securely and used only to deliver and improve your service. You can request deletion of stored conversations at any time.
Sharing
We share data only with processors needed to run the service (telephony, hosting, calendar/CRM integrations you connect) and when required by law.
Your choices
You can export, correct, or delete your data, and cancel your account at any time. Contact privacy@ringline.ai with requests.
Security
Data is encrypted in transit and at rest. Access is restricted and audited.
Contact
Questions? Email privacy@ringline.ai.